Skip to main content
Search Jobs

Learning & Performance Consultant, Digital Learning

Boston, Massachusetts Human Resources R15629
Apply

The Opportunity

MassMutual Operations seeks a skilled facilitator for both synchronous and asynchronous, digital learning and training programs. We seek a motivated and passionate individual to interact, engage and maintain effective learning and development courses with use of gamification, educational tools, and other engaging learning solutions. Our focus is to create the most innovative and imaginative learning solutions in our industry!

The Team

This is a remote position so candidates must be comfortable working from home and on a primarily remote team. Candidates must be self-motivated and disciplined and also be comfortable working independently. Must be able to communicate and maintain working relationships via email, phone and chat.

The Impact

  • Facilitating learning for the Associate Underwriter Development along with supporting experienced Underwriters, leading projects and training programs by creatively engaging and interacting with adult learners of varying levels.

  • Collaborating directly with peers, stakeholders and subject matter experts to understand learning needs and objectives and consult on technology options and best practices.

  • Researching and implementing new practices to always remain cutting edge in synchronous and asynchronous facilitation.

  • Continuously iterating on digital content in an agile environment to remain industry leading.

  • Leveraging assessment results and analytics to drive digital learning adoption and effective on the job learning transfer.

Minimum qualifications required:

  • 3+ years of life insurance underwriting experience with a $3 million authority limit

  • Bachelor’s Degree in instructional design, education, communication, or other related field

  • 3+ years of experience facilitating a variety of learning methodologies, i.e. eLearning, virtual instructor-led, in classroom courses, and other development material

  • 3+ years of facilitating with the ability to engage and interact with adult learners of all levels

  • 3+ years of working with teams to produce, implement and execute on comprehensive course scripts, content, and facilitator/participant guides

Preferred qualifications:

  • Previous LMS and/or Canvas experience

  • Underwriting continuing education (ALU, LOMA, etc.)

  • Facilitation Certification (s) i.e. Certified Training Facilitator, Certified Master Facilitator, Virtual Facilitation Certification, etc.

  • Strong attention to detail, critical thinking, and analysis skills, including an understanding of industry measurement standards for learning

  • Ability to ensure learning objectives are met through high energy, inclusive and motivating facilitation

  • Exceptional interpersonal, and communication skills

  • Come to work willing to laugh and have fun!

What to Expect as Part of MassMutual and the Team:

  • Regular meetings with the Learning and Development team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, Women, LGBTQ, Veteran and disability-focused Business Resource Groups.
  • Access to learning content on Degreed and other informational platforms.
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.

#LI-JA1

#LI- remote

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.

Salary Range: $78,000.00-$102,400.00 Apply

Jobs Like This One

At MassMutual, we believe in the value of being together in our offices and in personal flexibility.

Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs.

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.

Join Our Talent Network. Check out why it’s great to work at MassMutual.

Please complete the form to join our Talent Network, which means you’ll receive follow-up emails with additional information on jobs that might interest you, MassMutual news, and information about what it’s like to work here.

Opt-in Promotion

By submitting this form I agree to receive career opportunity information from MassMutual and acknowledge that I have read and understood the Online Privacy Notice, and if applicable, the California Consumer Privacy Act Disclosure, including the categories of personal data being processed, the way they are processed, the purposes and the legal grounds for processing, the retention period, the recipients of my personal data, the security of my personal data, as well as my data processing rights.

Already signed up?

Join our Talent Network and have news and jobs delivered to you.