Operations Transformation Portfolio Manager
Boston, Massachusetts Strategy Job ID R15867The Opportunity
As the Operations Transformation Portfolio Manager, you’ll oversee the Portfolio of Transformation Programs that will encompass leading, managing, and executing complex business transformation initiatives that align with the Operations Roadmap. In partnership with leadership and key stakeholders, you’ll implement strategies that enable the organization to adapt to changing market conditions, emerging technologies, and new business models, while leveraging data and analytics to evaluate and offer solution options and propose thematic broad-scale business challenges to be addressed and improved, backed by thoughtful analysis. Furthermore, you’ll create adequate levels of governance for effective decision making and oversee the governance process.
The Team
You will be joining the Operations Strategy and Transformation team. We develop strategy in partnership with business units around MassMutual to improve Advisor experience at every part of the value chain. Our team consists of seasoned project managers, portfolio managers and business analysts.
We promote a culture of accountability, transparency and agility, while remaining focused on driving results and developing solutions that will benefit staff and our clients.
The Impact:
As the Operations Transformation Portfolio Manager, your scope of responsibility can be broken into three main functions – project management, strategic thinking, and delivery and milestone achievement. Specific responsibilities include, but aren’t limited to the following:
Program Management
- Lead and manage multiple transformation initiatives related to Operations three year roadmap
- Develop and execute project plans, ensuring alignment with organizational objectives and timely achievement of milestones.
- Implement effective project governance, risk management, and issue resolution strategies.
- Leads efforts to design and implement a cross-functional playbook to support the full life-cycle of project work including discovery, prioritization, dependency management and value delivery for transformation portfolio
Strategic Thinking
- Contribute to the strategic direction of the Operations Transformation, aligning with the overall organizational strategy
- Identify opportunities for process improvement, optimization, and efficiency to enhance operational effectiveness
Delivery and Milestone Achievement
- Drive cross-functional collaboration and coordination to integrate and achieve key objectives within specified timelines
- Ensure the successful and timely delivery of critical milestones across the transformation portfolio
The Minimum Qualifications
- 8+ years of experience in project or program management
- 4+ years of experience leading or participating in large-scale, enterprise-wide transformative initiatives
- 4+ years of experience in portfolio management
- 4+ years of change management experience within a large, matrixed organization
- 4+ years of experience developing and presenting information to executive leadership team
- Bachelor’s degree or a High School diploma with 12+ years of project or program management experience working on transformation initiatives
The Ideal Qualifications
- Master’s degree
- 4+ years of experience working in financial services or insurance
- Attitude to operate as a doer-leader, instead of a manager of people and tasks
- Problem solver with an ownership mindset, instead of a facilitator
- Exceptional strategic and analytical, problem-solving, and storyboarding skills
- Ability to influence without authority
- High degree of comfort with ambiguity
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Operations Strategy & Transformation team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.
Salary Range: $121,800.00-$159,800.00 ApplyJobs Like This One
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About MassMutual®
At MassMutual, we believe in the value of being together in our offices and in personal flexibility.
Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs.
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.