Mutual Opportunities
Salesforce Product Owner
Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Salesforce Product Owner, Internal Sales Channel, MMSD
Full-Time, (Hybrid), Boston
The Opportunity
MassMutual Strategic Distributors (MMSD) is looking for an experienced and passionate Salesforce Product Owner to drive results and outperform our competitors in the Annuity market. You will have a strong desire to learn, practice and apply new skills in partnership with talented, experienced sales professionals. You’ll join a team that has a mission to broaden financial wellness and education to communities throughout the country.
We are looking for a strong individual contributor who will be a member of MMSD’s Annuity Distribution team. As Salesforce Product Owner you will be the champion of a key sales enablement tool, own the product strategy and vision, define the product roadmap, and deliver tools for our distribution teams (internal wholesalers, external wholesalers, key account managers and sales leadership). This role will be working on a mission critical application that is central to our success.
The Team
We’re growing and our clients deserve the best. MMSD’s annuity strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with our channel: Banks, Credit Unions, Wirehouse, National/Regional Broker Dealers, and Independent Broker-Dealers. MMSD is making significant investments in technology, sales, operations, marketing, and product development. Our strategy will be driven by the MMSD Annuity Team to work across the enterprise where we will prioritize a dynamic, agile, and entrepreneurial culture.
The Impact
As Salesforce Product Owner, your responsibilities will include, but not limited to, the following:
Own product definition and roadmap. Define and manage priority features in support of sales strategy
Accountable for prioritization of user stories in support of features
Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs.
Support or create documentation at the feature level for release management, production & operations support
Collaborate with stakeholders to develop stories (requirements) that are clearly documented with appropriate acceptance criteria
Build features that reduce friction in the sales process and directly enhance sales team effectiveness. Develop strategies and plans to drive end user adoption and optimization.
Collaborate closely with sales, reporting, operations and training teams to inform product design and deliver features end-to-end including driving adoption and seeking iterative feedback
Collaborate closely with cross-functional teams of engineers, data & analytics and product to build solutions that scale across the enterprise and deliver incremental value
Provide insight to inform strategic planning in collaboration with Sales Management
May have project management responsibility.
Other duties as assigned.
A successful Salesforce Product Owner will possess the following skills and competencies:
Agility: Anticipate problems, learn in real time, track results and pivot to new approaches where needed, thrive on feedback and demonstrate a can-do attitude.
Courage: Creative problem solving, take risks with new approaches, learn from both success and failure and challenge the status quo
Leading Others: Foster a collaborative environment, partner across function and business units, promote an open, diverse exchange of ideas.
Communication: Employ effective communication skills (written, verbal, visual), effective conflict resolution and foster open communication.
Business Acumen: Articulate, inspire, create buy-in, and help associates understand the MMSD Annuity tools and how they fit in with overall MassMutual strategy. Drive business insight competencies with team members, identify trends and opportunities to drive increased sales results.
The Minimum Qualifications
5+ years of experience with Salesforce or other enterprise CRM platform, utilized within a sales environment
2+ years of experience presenting ideas and business information to various levels of leadership, including non-technical audiences
Bachelor’s Degree
Travel Required: Up to 15% - locally and to industry conferences
The Ideal Qualifications
BA/BS in computer science/technology or business
5+ years’ experience as a Salesforce Product owner
Demonstrated experience supporting projects/products using both traditional waterfall and agile/sprint methodologies.
Previous experience with Annuity Products
Must be detailed-oriented and well-organized self-starter with high energy and creativity.
Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure
What to Expect as Part of MassMutual and the Team
Regular meetings with the MMSD Team and hiring manager
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-RS1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $99,800.00-$131,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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