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Come Grow With Us

Strategic Communications Consultant: Corporate Functions

Boston, Massachusetts; Springfield, Massachusetts

Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!


A career with us means you’ll help our customers secure their future and protect the ones they love. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable, and ethical business.

Our culture embodies the idea that we all are stronger and better through our support for one another. By valuing people for who they are, how they think, and what they bring to the table, we’ve become a better, more innovative company.

We invite you to explore the possibilities.

What our employees say

Roger Crandall
Roger CrandallCEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

Strategic Communications Consultant: Corporate Functions


Boston, MA or Springfield, MA

The Opportunity

If you’re looking to be part of a Communications team that works hard and loves what they do, you’ve just found your next role. As a Communication Consultant, you’ll use your skill, passion and creativity to help us continue to enhance the MassMutual employee experience related to our corporate functions – from human resources and diversity, equity and inclusion to finance, investment management, enterprise risk and law, and more.  

To make things even more interesting, you’ll also lead or participate in the planning and execution of communication strategies for enterprise-wide initiatives, with the support of a strong multi-disciplinary communication team covering media, digital, and executive communications. While we’d love to tell you exactly what kinds of projects to expect, you just never know – but that’stotally OK because you’re eager for new challenges.

We’re looking for someone who can provide exceptional communication counselSomeone who is eager to learn and grow, thinks holistically and cross-functionally about communications, is an unbelievable project manager, can see and mitigate an issue brewing a mile away, loves working with others, and puts words together in such a way that makes employees (our main customer) tell us they just. can’t. stop. reading.  

You’ll work hard on this team. You’ll grow on this team. And best of all, you’ll be proud to be a part of a team that is doing its part to help people secure their future and protect the ones they love.

The Team

As a member of MassMutual’s Strategic Communications team, you’ll work closely with leaders across the company to develop and execute communication strategies that help us achieve our goals and improve the employee experienceIn this role, you’ll use your knowledge, skill, and creativity to lead communication efforts to develop communication strategies to tell the story of how MassMutual creates better experiences for policyowners, advisors and employees. 

The Impact

  • Inform, engage, connect and inspire MassMutual employees through clear, straightforward communications that help drive an awesome employee experience.

  • Work with internal partners to identify communication needs and develop strategies and materials that highlight work going on across our corporate functions (HR, Corporate Finance, Enterprise Risk, Investment Management, Law) making connections across various initiatives and connecting it to our broader strategy.

  • Partner with Diversity, Equity and Inclusion to tell our story – including but not limited to our DEI strategy and related initiatives, promoting business resource group and education opportunities, and more.

  • Work cross-functionally to help identify and prepare for emerging social issues and proactively develop communications as needed in a timely manner.  

  • Lead or support various large-scale, cross-functional communication initiatives as needed, partnering across Strategic Communications and the company or enterprise as appropriate.

  • Develop clear and concise messages using both words and visuals, partnering with our Digital team to also create eye-catching, impactful deliverables.

  • Participate in data-driven analysis of communications effectiveness and adapt/respond to findings.

The Minimum Qualifications

  • Bachelor’s Degree

  • 8+ years communications experience, with demonstrated experience communicating social issues.

The Ideal Qualifications

  • A clear passion for communications and enhancing the employee experience

  • Proven ability to lead multi-faceted, cross functional communication projects from end-to-end

  • Excellent writing, editing and verbal communication skills, with demonstrated ability to write clearly and concisely on a variety of complex topics

  • Ability to collaborate and influence across and at all levels of the organization

  • Ability to establish and meet deadlines and manage multiple projects simultaneously

  • Proven ability to incorporate visuals (graphics, photos, video, etc.) into communication plans to create memorable, impactful communication deliverables and campaigns

  • Experienced in coordinating and running executive level all-employee meetings (logistics, agenda, talking points, etc.)

  • Willingness to serve as a mentor and role model for other communicators

  • Commitment to understanding and applying communication best practices and innovative techniques as appropriate

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Strategic Communications team

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities 

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement(Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.

Salary Range: $107,700.00-$141,300.00

Hiring Process

  • Explore

    To get started, explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network to receive information on jobs that may interest you and stay up-to-date with the latest MassMutual news.

  • Apply

    To apply for a specific position, please click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter which, due to the volume of applications received, may take some time as we carefully consider each application.

  • Screen

    After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

  • Interview

    If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team. Coordinating calendars for interview schedules can take time, so your patience and flexibility is appreciated.

  • Offer

    If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

  • Hire

    If you accept the offer, we will be so excited to welcome you to the MassMutual community!

Recruitment Fraud Awareness

Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.

MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.

If you are contacted by anyone asking for information outlined above it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us directly to verify its legitimacy.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure—it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1250 annual wellness wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Full benefits details can be found here

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to take care of yourself or someone you love—whether for physical illness or mental health.
  • Medical and dental insurance
  • Life, disability short-term and long-term insurance
  • Well-being wallet: $1,250 per year for a wide range of qualifying wellness expenses
  • Well-being support: Mindfulness, nutrition, fitness
  • Personalized mental health solutions
  • Adoption and surrogacy reimbursement programs
  • Competitive salary and bonuses
  • 401(k): Up to 10% total benefit, consisting of a 5% company match and a 5% annual contribution
  • Educational assistance program
  • Childcare support
  • Financial counseling
  • Caregiver Leave (up to 320 hours)
  • Maternity Leave (a total of 18 weeks, 10 maternity + 8 parental)
  • Parental Leave (8 weeks for all parents, birth or adoption, continuous or intermittent)
  • Bereavement Leave: Up to 15 days to mourn the loss of a loved one, and you define 'loved one'
  • Matching Gift: 100% match on employees’ charitable contributions to non-profits up to $5,000
  • Volunteering: Three paid days for employees to volunteer with eligible nonprofits of their choice
  • Matching time: MassMutual Foundation awards dollars to organizations for which employees volunteer
  • Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars
  • Commuter wallet option for employees based at Boston and NYC campuses

Why MassMutual?

Compliance Consultant
Service Management Consultant
Head of Experience Journey Mapping

How we work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.



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Where we work

Springfield Office

1295 State Street,
Springfield, MA

Boston Office

10 Fan Pier Blvd,
Boston, MA

New York Office

2 Park Ave,
New York, NY


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