Mutual Opportunities

Head of Field Management, West
Phoenix, Arizona; Denver, Colorado; Sacramento, California; Houston, Texas
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.


“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As Head of Field Management – West, you will have regional alignment and General Agent assignments that are within MMFA’s West region. Imagine crafting a regional strategy and firm-by-firm growth plan that aligns perfectly with MMFA’s visionary goals, including our rapidly growing Wealth Management business. You'll be the driving force behind building a regional culture, fostering receptivity to MMFA advisor strategies. This is more than just a leadership role; it's a strategic, field-facing position where you'll collaborate with General Agents to implement initiatives with an opportunistic mindset. As the primary relationship manager and main point of contact for the firms in the West region, you’ll work directly with General Agents and the field, making a tangible impact every day.
The Team
The Head of Field Management - West resides on a team within MassMutual Financial Advisors (“MMFA”) as a key leader in the Field Management organization. You’ll forge strong business partnerships and coaching relationships with General Agents, Sales Managers, and top advisors, aligning their activities with MMFA’s strategic direction, including growing our field force and assets under management. Reporting directly to MassMutual’s Head of Field Management, you’ll collaborate with senior leaders in MMFA and our Wealth Management division, as well as other departments within MassMutual. This team is known for being strategic, agile, and collaborative, with exceptional communication skills. Your influential leadership, ability to drive results, and matrix management will be key to your success.
The Impact:
The ideal candidate for this role will have strong industry knowledge across protection and wealth management and will execute on MMFA’s strategy for the West region to grow distribution. With accountability to your assigned firms and the Home Office, you are responsible for overall firm health, including financial viability, profitability, and supervision. Your role includes driving results such as sales growth, assets under management, recruiting, and managing the Net field force. You’ll own the strategic plan and goal setting for your regional firms, act as the main point of contact for conflict resolution, problem-solving, and align resources to support these firms.
Additionally, you will champion the awareness and implementation of Home Office Platforms and initiatives, mentor and provide best practice guidance to your firms, and help develop advisor and firm leadership. You’ll coach General Agents on understanding and utilizing compensation financial levers and contracts. Moreover, you’ll lead all life cycle points of a firm, including recruiting General Agents, business succession planning, sales leadership development, change management, and strategic market development.
The Minimum Qualifications
·Bachelor’s degree or equivalent work experience including industry certifications
·Minimum 15 years of financial services experience
·8+ years’ experience in the wealth management industry
·Prior experience working with field sales forces as well as the ability to build relationships with the home office
·Prior track record in building partnerships with senior leaders
·Demonstrated ability to lead and execute projects
·Strong financial acumen
·History of managing in a complex regulatory marketplace
·Strong public speaking and interpersonal skills
·Must have FINRA Series 7 and 24 licenses
·Travel within territory (west) 50-70%
·Must be eligible to work in the US without sponsorship
The Ideal Qualifications
·15+ years financial services industry experience, with direct Life insurance and wealth/GDC experience
·Familiarity or experience with insurance products and distribution
·Management or leadership experience
·Strong decision-making skills with the ability to communicate effectively, including the ability to present complex information clearly and appropriately handle sensitive information
·Great relationship and collaboration skills
·Experience collaborating with a team with varying skill sets
·Ability to work in a dynamic and rapidly changing environment, including the ability to adapt to changing business priorities
·Ability to think strategically, with proven ability to collaborate cross-functionally and influence outcomes
What to Expect as Part of MassMutual and the Team
·Regular meetings with the Field Management team
·Focused one-on-one meetings with your manager
·Access to mentorship opportunities
·Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
·Access to learning content on Degreed and other informational platforms
·Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
Salary Range:
$237,100.00-$330,800.00
#LI-LS1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.

How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
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