Mutual Opportunities
Administrative Coordinator, Event and Conference Management
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Administrative Coordinator, Event and Conference Consultant
Event and Conference Management, Procurement
Full-Time, Springfield, MA or Boston, MA (Hybrid)
The Opportunity
In this role as Administrative Coordinator/Event and Conference Consultant you will provide administrative support to the director and team of event and conference planners. On occasion you will be asked to support Boston and Springfield based events from planning to on-site execution. In addition to data-entry, database management, reporting, review of event related specs for accuracy, proposal creation, cross reference reporting, filing, and scheduling, you will perform duties such as supply inventory, shipping, and event email inbox management.
The Team
MassMutual’s Event and Conference Management team manages all MassMutual sponsored conferences, events, and meetings from discovery through execution. Our strategy is to streamline event management, identify cost savings, and seamlessly execute MassMutual sponsored events.
The team is comprised of highly collaborative, seasoned event planning, production, and registration professionals. We expect all team members to reinforce an inclusive workplace and display the MassMutual competencies and Winning Ways. This means having strong business acumen, being resilient, using excellent communication skills, and working with agility. The ECM team works with the enterprise to support the end-to-end process of sourcing, planning, and executing the meeting/event. The ECM team partners closely with senior leaders and functional event teams to enhance overall event experience while creating efficiencies and lowering risk for all meeting formats (in-person, virtual, & hybrid).
The Impact:
- Support the Event and Conference Director and Team with basic administrative tasks to maintain event project timelines.
- Maintain electronic files, event database, and project management system.
- Manage and respond to emails in event related email inboxes.
- Maintain and reorder event related supplies.
- Upon request handle shipping of event related materials to and from events.
- Resolve administrative problems by coordinating preparation of reports, analyzing data, and finding solutions.
- Update CVENT (Event management platform) as needed with updates to event dates, location, and budget numbers.
- Update events in Airtable project management system and keep records updated.
- Review final contracts for important dates and add calendar reminders to ECM planners’ calendars with important events dates (rooming lists due, deposits due, final guarantees, etc.
- Work independently and within a team on special projects, which could include presentations or proofreading.
- Event planning support upon request for small to mid-sized meetings and events.
The Minimum Qualifications
- 2+ Years experience with Microsoft Office 365 and Sharepoint
- 1+ years of event management experience.
The Ideal Qualifications
- 3+ years of years of event management experience.
Experience with CVENT Event Management Software and Airtable/Project Management Software
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Event and Conference Management Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $64,100.00-$84,100.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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