Mutual Opportunities
Business Analyst Consultant
Springfield, Massachusetts; Boston, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Business Analyst Consultant (Advanced), Enterprise & ETX Analytics, Enterprise Technology and Experience (ETX)
Hybrid, Boston/Springfield
The Opportunity
As an Advanced Business Analyst Consultant, you will work in a fast paced, innovative, and collaborative environment on exciting technology initiatives. Our ideal candidate is a collaborative team member skilled in business analysis, written and verbal communication, and agile project management. You’re also committed to data integrity, standards, and governance, comfortable working in an agile environment executing on multiple projects at once. You’ll use your skills to elicit and document business requirements, work directly with technical team members to translate business requirements into technical specifications, manage stakeholder relationships, and support project management activities and agile ceremonies. Additionally, you will act as a mentor to junior team members and coach them on best practices and analytics standards.
The Team
The ETX & Enterprise Analytics Team consists of data and analytics professionals that are committed to delivering high-quality data analytics solutions to business groups across MassMutual. The work you’ll do will enable MassMutual Executive and Senior leaders to make data-driven decisions through strategic end-to-end reporting and analytics solutions. The team is focused on three data analytics portals: Strategic Data Analytics Portal, ETX Analytics Portal, and the IT Metrics Portal. Each offers a purpose-built data environment that is customized to meet our business partners’ specific needs.
The Impact:
- Work directly with business partners and technical teams across MassMutual to gather detailed business requirements and translate them into technical specifications.
- Identify and implement process improvements across all steps of the business analysis delivery process.
- Manage each step of the business analysis process, from eliciting requirements to final sign-off from business and technical stakeholders.
- Work with complex systems and data sources to rapidly prototype and deploy purpose-built data analytics solutions.
- Design, build, and deploy effective dashboards, reports, and analyses to help leaders across the company make data driven decisions.
- Provide input and feedback for business analysis policies, procedures, governance, and standards.
- Capture and document system flow and other relevant technical information that drives success for the team.
- Develop data quality standards and tools for ensuring accuracy.
- Support project management activities, including daily stand-ups, agile ceremonies, portfolio management, project administration, and reporting.
The Minimum Qualifications
- Bachelor’s degree
- 4+ years of experience with business analysis, requirements elicitation and documentation, stakeholder relationship management, and scrum/agile project delivery.
The Ideal Qualifications
- Master’s degree in computer science or engineering or related field
- IIBA or CBAP Certification
- Expertise in Excel, PowerPoint, Jira, and similar tools.
- Experience with ELT methodologies and tools.
- Experience with business intelligence tools like Tableau, MicroStrategy and Alteryx.
- Excellent verbal, written, and data communication skills
- Strong problem solving, organizational and analytical skills.
- Able to work independently.
- Expert analytical and problem-solving skills.
- Experience with agile project delivery process.
- Experience with using Python and SQL to analyze business data and provide insights.
- Able to troubleshoot problem areas and identify data gaps and issues.
- Ability to manage diverse projects impacting multiple roles and processes.
- Ability to adapt to fast changing environment.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Enterprise & ETX Analytics Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.
#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $92,800.00-$121,800.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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