Business Analytics Consultant

The Opportunity

As a Business Analytics Consultant you’ll have an opportunity join a transformational analytics team comprised of technical resources with a wealth of business knowledge.  You will answer critical business questions such as “what happened and why?” as well as perform robust statistical analyses to understand “what will happen next?”, “when will it happen?” and “who will it impact?” to help our business partners identify ways to optimize their business processes.  In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations.  We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

The Team

The Analytics & Insights team, as a part of the larger Business Intelligence organization, supports MassMutual Operations by providing internal business partners with information through an industry leading combination of data visualization and business analytics.  Plainly put, we help real people find meaning in their data to create positive impact.  We accomplish this by utilizing cutting-edge analytics technology to blend massive amounts of data into digestible pieces of quality and actionable information, giving leaders everything they need to make tactical and strategic business decisions.  

The Impact:

As a Business Analytics Consultant, your responsibilities will include but not be limited to the following:

• Collaborate with customers to identify, measure and forecast key business drivers using advanced statistical analysis techniques 
• Create and maintain detailed demand and capacity models providing insights for both short- and long-term needs 
• Develop and implement descriptive, diagnostic and predictive analyses for business stakeholders to drive action and decision making 
• Provide expert recommendations to improve business operations and strategies 
• Engage with all levels across the enterprise to navigate ambiguity and deliver results.   
• Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports 
• Utilize industry best practices to visualize data in a way that allows quick and easy insight 
• Participate as a member of the Analytics & Insights team to achieve team specific goals 

The Minimum Qualifications

• Bachelor’s degree in business, quantitative, or analytical field 
• 5+ years communicating data insights to leaders 
• 5+ years applying statistics principles to business data to generate insight 
• 5+ years utilizing SQL
• 5+ years utilizing analytics tools such as Tableau, Alteryx, R, Python, etc. 
• 2+ years of experience delivering complex analysis in a digestible and actionable format 
• 2+ years of experience using analytical and problem-solving abilities with a track record for solving complex problems using techniques such as data mining, exploratory data analysis and predictive statistical modelling 

The Ideal Qualifications

• Master's degree in Business Analytics 
• Strong interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams.  
• Strong organizational skills with an impeccable attention to detail.  
• Insurance operations/Financial Services experience strongly preferred.  
• Outcome-oriented with the ability to drill down from the big picture.  
• Demonstrated experience designing, managing, and driving the execution of complex staffing and Demand/Capacity models. 
• Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely 
• Strong project management skills with the ability to define project timelines and handle multiple projects simultaneously 

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Analytics & Insights team
• Focused one-on-one meetings with your manager 
• Access to mentorship opportunities  
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups 
• Access to learning content on Degreed and other informational platforms 
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits 

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