Executive Liaison
Springfield, Massachusetts; Boston, Massachusetts
Job ID: R16230
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Overview
A career with us means you’ll help our customers secure their future and protect the ones they love. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable, and ethical business.
Our culture embodies the idea that we all are stronger and better through our support for one another. By valuing people for who they are, how they think, and what they bring to the table, we’ve become a better, more innovative company.
We invite you to explore the possibilities.
What our employees say
![Roger Crandall](https://tbcdn.talentbrew.com/company/724/gst-v1_0/img/profiles/roger-crandall-profile.webp)
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Executive Liaison
Full-Time
Boston, MA or Springfield, MA (Hybrid)
The Opportunity
We’re looking for a highly motivated, engaged, and experienced Executive Liaison to provide administrative support. Activities include coordinating and planning monthly team meetings and offsite sessions, partnering with teams across the division while managing complex calendars of senior leaders, and providing backup support to other administrative support professionals across the Investment Management division. This team requires someone who enjoys working in a fast-paced environment, is comfortable taking on complex administrative tasks and enjoys working in partnership with others both on our team and across the enterprise. This position is based in Boston, with a hybrid schedule.
The Team
The Strategy and Planning team is part of the Investment Management (IM) Strategy and Governance Organization. The Strategy and Governance team drives IM’s strategy forward, optimizing governance and decision-making processes, analyzes, and establishes common metrics, processes, and tools and supports key internal and external stakeholders in progressing the IM target operating model. The team is also responsible for coordinating the department’s strategic initiatives, Investment Compliance, Investment Due-Diligence and Investment Data Strategy and Governance.
Impact/Key Responsibilities
- This is a multi-faceted role in which you will take initiative and operate in an autonomous way, utilizing a proactive approach to anticipate and fulfill the administrative needs for 2-3 senior leaders from IM
- You’ll have a positive, supportive and professional demeanor working with numerous internal partners across the enterprise
- Our administrative support needs to possess high attention to detail and strive to deliver high quality product accuracy and organization while being an active partner on our team. Your responsibilities will include, but not be limited to the following:
- Calendar management: accept/decline, establish intimate knowledge of meeting requests to prioritize and make decisions on behalf of the leader, and proactively resolve calendar conflicts
- Schedule meetings; interface with executive support teams across the enterprise to coordinate schedules, reserve appropriate conference rooms, prepare room and required materials for meetings’ needs.
- Work closely with executive assistants/liaisons across the company to plan and prioritize meetings and events
- Prepare bi-weekly and monthly meeting agendas and take minutes as needed, including circulating action items for follow-up.
- Finalize high-level materials; review/edit/audit materials prepared by team (e.g., agendas, executive committee materials, PowerPoint slides, Excel files)
- Respond to inquiries (both written and verbal) as needed
- Order supplies and company items needed by co-located and remote employees
- Proactively identify facility/equipment/system issues; Submits service requests for equipment/system issues; Submits MAC requests as needed
- Schedule travel arrangements and reconcile travel expenses in Concur as needed
- Support the onboarding and off-boarding activities of contingent resources
- Participate in ad hoc projects
Minimum Qualifications
- High school diploma (or equivalent diploma)
- A minimum of 5+ years of related experience with executive administration, office manager, or similar roles
The Ideal Qualifications
- Bachelor’s Degree
- 7+ years of related experience with senior executive administration, office manager, or similar roles in the financial services industry, preferably in an investment management business
- 2+ years of experience event planning, calendar management and meeting coordination
- Proficient working knowledge of Power Point, Excel, Ariba, Concur, and other technology required to support an execution organization
- Strong communication skills with the ability to communicate effectively using verbal and written methods to all levels of an organization
- High level of attention to detail and time management, with a strong understanding of the importance of being responsive and proactive in a deadline-driven environment
- Collaborative approach, performs routine administrative support proactively and demonstrates openness to provide assistance as urgent situations or ad-hoc needs arise
- Can-do, positive attitude and comfortable working with portfolio managers, senior executives, internal legal counsel and external stakeholders
- Team Player/Relationship Building: Collaborative with strong interpersonal skills; able to relate to and build strong relationships with diverse internal and external audiences; leverages the ability to deliver effectively
- Innovation: Continually looks within and beyond their job, anticipating business needs and opportunities
- Expertise with communication tools, like Zoom, Teams and Slack
- Expert knowledge and comfort working with advanced versions of Microsoft Office suite (Word, Excel, PowerPoint, etc.)
- Advanced proficiency with Concur and Workday
- Previous experience working in a financial services/insurance organization
What to Expect as Part of MassMutual and the Team
- Regular meetings with Strategy and Planning team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SC1
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
State and federal laws and regulations, including the Violent Crime Control and Law Enforcement Act, limit employment of individuals with certain criminal backgrounds.
EEO Statement(Opens in new window)MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.
Salary Range: $84,500.00-$106,500.00
Hiring Process
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Explore
To get started, explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network to receive information on jobs that may interest you and stay up-to-date with the latest MassMutual news.
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Apply
To apply for a specific position, please click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter which, due to the volume of applications received, may take some time as we carefully consider each application.
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Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
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Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team. Coordinating calendars for interview schedules can take time, so your patience and flexibility is appreciated.
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Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
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Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
Recruitment Fraud Awareness
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.
MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.
If you are contacted by anyone asking for information outlined above it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us directly to verify its legitimacy.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure—it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
![A man and two women having a conversation while walking](https://tbcdn.talentbrew.com/company/724/gst-v1_0/img/ajd-culture-general.webp)
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1250 annual wellness wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Full benefits details can be found here.
- In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to take care of yourself or someone you love—whether for physical illness or mental health.
- Medical and dental insurance
- Life, disability short-term and long-term insurance
- Well-being wallet: $1,250 per year for a wide range of qualifying wellness expenses
- Well-being support: Mindfulness, nutrition, fitness
- Personalized mental health solutions
- Adoption and surrogacy reimbursement programs
- Competitive salary and bonuses
- 401(k): Up to 10% total benefit, consisting of a 5% company match and a 5% annual contribution
- Educational assistance program
- Childcare support
- Financial counseling
- Caregiver Leave (up to 320 hours)
- Maternity Leave (a total of 18 weeks, 10 maternity + 8 parental)
- Parental Leave (8 weeks for all parents, birth or adoption, continuous or intermittent)
- Bereavement Leave: Up to 15 days to mourn the loss of a loved one, and you define 'loved one'
- Matching Gift: 100% match on employees’ charitable contributions to non-profits up to $5,000
- Volunteering: Three paid days for employees to volunteer with eligible nonprofits of their choice
- Matching time: MassMutual Foundation awards dollars to organizations for which employees volunteer
- Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars
- Commuter wallet option for employees based at Boston and NYC campuses
Why MassMutual?
Compliance Consultant
Service Management Consultant
Head of Experience Journey Mapping
How we work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
![Woman leaning against a wall and posing](http://tbcdn.talentbrew.com/company/724/gst-v1_0/img/how-we-work-general.webp)
Where we work
![](https://tbcdn.talentbrew.com/company/724/gst-v1_0/img/illustrations/springfield-office-icon.png)
Springfield Office
1295 State Street,
Springfield, MA
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Boston Office
10 Fan Pier Blvd,
Boston, MA
![](https://tbcdn.talentbrew.com/company/724/gst-v1_0/img/illustrations/new-york-office.png)
New York Office
2 Park Ave,
New York, NY
![](https://tbcdn.talentbrew.com/company/724/gst-v1_0/img/illustrations/virtual-office.png)
Virtual
Interested in pursuing a career as a financial professional? Learn how you can build your business and help people secure their future and protect the ones they love.