Mutual Opportunities
Investment Management Data Operations Consultant
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Investment Management Data Operations Consultant
Investment Data Operations and Analysis Team
Full-Time
Boston, MA or Springfield, MA
The Opportunity
As the Investment Management Data Operations Consultant, you will play a critical role in a fast paced, complex, and collaborative environment, where you will apply your investment knowledge and technical skills as member of Investment Data Operations and Analysis team. Under the guidance of the Investment Data Operations Director, you will provide integral support to the users of the Investment Data Ecosystem including, issue triage and resolution, support of the reporting and close processes, and the testing of new vendor functionality. You will understand the importance of Investment Data Operations and Analysis and look for opportunities to continuously improve processes. The nature of the work will require perseverance, accountability, attention to detail and the ability to react to everchanging business needs.
The Team
The Investment Data Operations and Analysis team oversees the daily set up processing of the security master data, positions, transactions, and analytics for all assets in MassMutual’s General Investment Account (GIA). The team partners closely with Security Operations, Investment Management Reporting, Investment and Tax Accounting and Enterprise Risk Management to address and resolve data related issues.
The Impact:
- Responsible for monitoring and addressing intake queues to triage and resolve issues timely
- Support investment accounting close process and daily operational governance providing expertise and guidance
- Ownership of operational processes for commitment reporting
- Focus on Critical Data Elements, ensuring data is in good order, working with business partners to resolve, track trends and escalate recurring issues
- Point of escalation for complex reconciliation breaks from Trade Operations team
- Daily interaction with vendors for prioritization and testing of issues and improvements
- Communicate and collaborate with external partners and asset managers to implement new processes to support mandate objectives
- Support metrics for monthly reporting
The Minimum Qualifications
- Bachelor’s degree
- 5+ years experience of investment operations across all asset types
- 3+ years experience in Eagle STAR or like Investment Accounting platform
The Ideal Qualifications
- Bachelor’s degree in Finance or related area
- Knowledge of Eagle PACE or like Data Management Tool
- Expert user of excel and proficient with SQL/Oracle query tools
- Cognos, Microstrategy, or other reporting tool experience a plus
- Effective time management skills and the ability prioritize multiple initiatives is essential.
- Ability to work independently
- Strong documentation skills
- Intellectual curiosity and tolerance for navigating ambiguity
- Desire to learn and ability to apply learnings to business issues
- Ability to communicate across all levels of the organization, Comfortable interacting with vendors, business partners, external managers and internal Investment and IT teams
- Collaboration skills and the ability to work in a team-based environment
What to Expect as Part of MassMutual and the Team
- Regular meetings with the full Investment Data Operations and Analysis team, as well as smaller group meetings
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MM1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $90,500.00-$118,700.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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