Mutual Opportunities
Life Product Manager
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Life Product Manager
Brand, Product, and Affiliated Distribution
Full-Time
Springfield, MA or Boston, MA
The Opportunity
As the Life Product Manager you will focus on the design and definition of new Life Insurance solutions within our Product Manufacturing Process. It requires thought leadership and critical thinking abilities to lead the design efforts of a new product initiative, and to ensure the design meets strategic goals and objectives outlined in the business case. This is a hands-on role where you will need to independently drive the execution of developing a product concept through idea, definition, and implementation stages of a project as the lead subject matter expert on a life insurance product’s design.
In addition, this role is responsible for ensuring that any business needs are appropriately accounted for and implemented as part of a product launch. You will partner with the project management, operations, distribution, finance, legal, and enterprise technology teams to identify product impacts on processes, experiences, and ecosystems and ensure the holistic business experience is ready for new life insurance solutions. The role requires excellent communication abilities to convey complex product and business needs.
The Team
The Life Product Development team is responsible for the development and management of our life insurance portfolio, ensuring the continued growth of our core whole life franchise while diversifying our offerings to provide solutions to more customers. We collaborate with key partners across the organization to ensure our product suite is competitive and aligned to meet the needs of our customers, while delivering value to MassMutual.
The Impact
- Drives product feature definition and market research during feasibility assessment for new product concepts.
- Assists in prototyping activities around the evaluation of new product features.
- Studies competitive trends to provide perspective of our life product portfolio versus the industry and analyzes internal data on the current portfolio to identify trends.
- Manages strategic positioning of products by working with Product Leadership so that clear strategic direction is provided throughout the product manufacturing process.
- Evaluates project deliverables and provides Product Leadership with recommendations so that informed decisions on scope and capability tradeoffs can be made.
- Develops product specifications and calculations for new features and is the foremost expert on a product’s definition in the insurance contract, prospectus, illustrations, marketing, and other product materials.
- Technical expert for the development and/or review of training and marketing materials, as well as responses to product-related questions from distribution.
- Leads engagement with cross functional groups to understand their capabilities and identify their unique needs, impacts, and requirements resulting from a product initiative, including operational processes, applications, forms, and correspondence.
- Creates lean documentation that includes mockups and design examples as needed for teams to increase their understanding of both the product needs and the desired experience.
- Translates the needs of each operational capability to the technical requirements and software development teams so identified areas of impact can be addressed.
- Routinely connects with project management and development teams to ensure any product or business needs are clearly understood throughout the project.
- Continually improves the product manufacturing process, breaking through past precedence, and seeking opportunities to make processes more efficient.
- Leads other strategic projects as needed.
The Minimum Qualifications
- Bachelor's degree
- 8+ years of related experience in the financial services industry
- 4+ years of experience in life insurance products
The Ideal Qualifications
- Prior Retail Life Insurance experience
- Knowledgeable in relevant products and services, investments, financials, laws and regulations, industry standards and the competitive environment
- Ability to gather business needs, understand technical constraints, and propose alternative solutions
- Demonstrates initiative and sense of urgency; takes ownership and is detailed and results-orientated
- Ability to effectively manage and deliver on multiple concurrent deliverables
- Disciplined approach to strategic initiatives, business projects and day-to-day activities
- Experience leading business and strategic initiatives in a highly matrixed, collaborative organization to achieve business goals
- Ability to analyze and comprehend complex information, as well as convey complex materials to other business areas and senior executives
- Comfortable dealing with both complexity and ambiguity, with ability to explore multiple solutions
- Excellent interpersonal and communication skills (written, verbal, presentation), with an ability to translate complex product concepts to ensure actionable outcomes
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Life Product Development team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-BO1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $131,100.00-$172,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
New Job Openings
Sign up for job alerts
Don't see what you're looking for? Sign up for job alerts and we'll notify you when jobs become available.
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.
MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.
If you are contacted by anyone asking for information outlined above, it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us to verify its legitimacy.
Share This Job