Mutual Opportunities
Operations Leadership Development Program
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
The objective of the Operations Leadership Development Program is to recruit and develop future Operations leaders. The program prepares associates for roles as people and project managers. As a participant in our Operations Leadership Development Program at MassMutual, participants help solve real business problems while developing both the professional and leadership skills needed to build a successful career in Operations. Participants develop the ability to thrive in complex, fluid situations while highlighting intellectual curiosity as a continuous learner. Participants build a deeper understanding of how a business operates, specifically with a continuous improvement mindset.
The Program
This is a fixed-term program consisting of four, one-year assignment rotations. Participants are assigned to a specific department within Operations which provides a diverse work experience, develops business acumen, and strengthens leadership potential.
- Meaningful Projects: Apply knowledge and skills by taking part in high profile projects in a respected and highly rated company. Take part in our collaborative work environment focusing on process improvements that help us better serve our customers, including both external and internal customers.
- Personalized Coaching: Receive career and leadership coaching from program leaders to address specific development needs.
- Mentors: Be paired with professionals at MassMutual to learn about the business throughout several departments while using mentors as a sounding board to share and shape ideas.
- Networking Opportunities: Engage with the greater MassMutual community by being involved in networking activities, including Business Resource Groups.
- Corporate Learning & Development Programs: Participate in internal programs to develop competencies in areas such as presenting with impact, working in a diverse workplace, and building your personal brand.
- Volunteer Opportunities: MassMutual invests more than $20 million annually in organizations across the country to support communities and broaden their economic opportunity. Join colleagues within MassMutual and make a positive impact in the community!
- Community: Work with talented early career professionals across several departments in a highly collaborative environment.
The Impact
- Bring your current agility, resilience, communication, and leadership acumen to this 4-year fixed term program aimed to continue your leadership development at MassMutual.
- In your time within the program, gain exposure through leading others, business intelligence, corporate audit, etc., not only to well-round your business acumen in Operations and at MassMutual, but as a leader of people and/or projects.
The Minimum Qualifications
HS diploma/GED
- At least one fulltime internship in an insurance or financial services company or worked at least 1+ year in an insurance or financial services compan
The Ideal Qualifications
- Bachelor’s degree completed by start date
- Prior service with MassMutual
- 1+ year of experience illustrating leadership ability in a work, school, volunteer, community, or other professional setting
- Interest in building a career leading people or projects
- Strong, creative problem solver
- Works autonomously, self-starter
- Intellectually curious and agile learner
- Exceptional communication skills
Salary Range: $60,000-$70,000
#LI-EG1
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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