Mutual Opportunities
Project Manager
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity:
As a Project Manager you will work as part of a shared services technology team that supports the Product Manufacturing and Sales Distribution business areas of MassMutual. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. You will be adept at problem solving, effectively communicating, and having structured thinking. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness
The Team:
The Distribution Management Support Team, as part of the larger Sales and Distribution Technology organization, is comprised of Project Managers, Business Analysts, Developers and Quality Analysts. The team is customer-focused & consultative. We maintain integral relationships with a large variety of business partners to manage the build of efficient and effective technical solutions for the MMUS Advisor Operations and Product business partners with a focus on advisor data management and compensation.
What your days and weeks will look like.
- Lead project teams during all phases of the development life cycle including requirements gathering and analysis, design, build, pilot, implementation and continuous service
- Develop project plans, manage, monitor and report on all project tasks, activities, expectations, controls and deliverables
- Help with requirement development and technical translation with the team
- Work with architects, developers, and others to plan, develop technical scope of work, and manage the execution of projects/product changes in response to requirements from stakeholders
- Engage with all levels across the enterprise managing relationships and expectations
- Manage and driving program/ project execution on time and on budget
- Identify, understand, and work to mitigate issues and risks proactively with the project team, business partners, and leadership
- Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business
- Serve as a conduit of knowledge between functional and technical teams
- Manage budget, timeline, and scope for the platform teams
- Assist in developing processes and best practices for the team
- Motivate teams to work together, communicate, and deliver
- Navigate ambiguity to deliver results
The Minimum Qualifications
- Bachelors Degree
- 3+ years managing and driving the execution of medium to complex projects
The Preferred Qualifications
- Demonstrate capability to be disciplined and flexible at the same time
- Experience with both Waterfall and Agile methodologies
- Experience with managing vendor/consultant integration/interaction
- Knowledge of Insurance policy processing and Producer/Advisor Compensation
- Experience with project management tools and techniques, such as MS Project, JIRA, Confluence, Scrum and Kanban
- Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams
- Skilled in applying judgment to balance process compliance with achievement of business objectives
- Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables
- Ability to assess a project's scope and the team's ability to execute
- Outcome oriented with the ability to drill down from the big picture to process details
- Ability to communicate objectives, plans, status, and results clearly
- Strong leadership skills and influencer
- Ability to collaborate across diverse teams and organizations
- Strong organizational skills and detail oriented
- Solid grasp of software technologies and stacks
- PM Certification (PMP and/or Agile Scrum Master) preferred
What to Expect as Part of MassMutual and the Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $102,500.00-$134,500.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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