Mutual Opportunities

Solution Architect
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.


“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As a Solution Architect in Digital Enablement & Customer Communication Technology org, you will be responsible for technical solutions spanning billing & collections systems, customer communication systems, new and existing mobile apps and electronics forms.
The Team
You will work with the head of DE&CCT org supporting her in defining the technical strategy of the systems in the org. You will be working with the enterprise architects, delivery leads, and tech leads in the org to define the technology landscape which is highly impactful to the entire MassMutual.
The Impact
- Enable teams to implement quality solutions through operational and engineering excellence.
- Effectively splits time between coaching & mentoring of senior developers, design/solution architecture, and hands-on coding needed for any proof of concepts
- Own architecture and solution roadmap and provide technical leadership to multiple engineering teams including adherence to the solution architecture.
- Solution and Architect emerging mobile apps, electronic forms web apps, billing & collection modernization efforts and ccm systems
- Leverage latest mobile & web architecture patterns in a secure cloud environment
- Proactively assess the current state of technology and identify gaps & overlaps; recommend technology investment & rationalization; and conduct technology assessment & selection.
- Partner with Development Teams to translate architecture to design/code-level execution.
- Work in a team-based environment including a global workforce, vendors, and third-party contractors.
- Take direction from the head of DE&CCT Org while communicating issues and driving toward resolution
- Provide estimates and help to envision creative solutions to technical challenges
- Drive toward the effective utilization of the latest technologies, partnering with business stakeholders across the team, as well as experts in other areas including data science to achieve these goals.
- Learn and master new and emerging technologies and take initiative to offer technical direction and creative solutions.
The Minimum Qualifications
- Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering or related field
- 8+ years of experience in developing using variety of frameworks including web technologies and mobile technologies
- 2+ years of experience in working with cloud and CI/CD pipelines
- 2+ years of experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
- 1+ year of experience in one of the modern web application stacks such as MEAN, MERN
- 1+ year of experience in one of the leading programming languages such as Java, C#
- 1+ year of experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
The Ideal Qualifications
- Master's degree
- Experience within financial services industry
- Strong CI/CD Knowledge with tools such as Jenkins, AppCenter, DevOps and Fastlane to deliver continuous quality
- Experience and understanding of security patterns and practices
- Significant experience in mobile and web application development including a deep understanding of how to architect reusable frameworks and solutions
- Expertise in the latest technologies and architecture patterns including Clean Architecture, MVVM, SOLID and DRY principles
- Passion for following the technical landscape, architectures, trends, and new technologies
- Excellent written and oral communication skills with the ability to collaborate in an agile team environment with engineers, product owners, testers, business analysts and groups outside of the team.
- Ability to lead by example and help guide and educate other leaders on the team
- Ability to effectively articulate technical challenges and solutions
- Be a motivated self-starter who is passionate about learning new domains and improving the systems in the org
What to Expect as Part of MassMutual and the Team
- Regular meetings with the DE&CCT team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-RK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $144,800.00-$190,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.

How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
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Service Management Consultant
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Head of Experience Journey Mapping
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