Mutual Opportunities
Underwriting Consultant
Remote - USThank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
Job Description
THE OPPORTUNITY
We are seeking a virtual Life Insurance Underwriter to join our team! You will be responsible for delighting our customers and advisors during the individual life (Term and WL) insurance sales and service process.
- Opportunity to be a part of an extensive virtual team that is helping more Americans protect the ones they love in a digital way
- Highly competitive pay & benefits on the first day!
- 100% remote, work from home anywhere in the US
- Monday through Friday 40-hour work week; standard business hours, i.e. 8-hour shift anywhere between 8am-8pm EST with OT options available
The Team
It is an exciting time at MassMutual! MassMutual is going through a digital transformation, continuing to be a leading customer-centric company. The team is composed of underwriters supporting our MassMutual Strategic Distributor (MMSD) channel. This includes the initial development and growth of the MMSD channel, as well as the transition to a new digital operating platform within the first ~ 2 years.
The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.
We are looking for a virtual Underwriter to join our team, tasked with underwriting life insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds, and knowledge.
The Impact
- Evaluate and handle all underwriting aspects of formal & informal life insurance applications
- Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background
- Deliver the best offer first to drive the sale and not only a decision.
- Provide efficient, quality service to third party firms, their staff and their advisors
- Communicate effectively with customers to explain underwriting decisions and facilitate placement of business
- Understand underwriting policies, guidelines, practices and procedures
- Influence and champion changes to improve processes while maintaining mortality expectations
- Tailor communication style to fit a variety of target audiences, i.e. agency, new business personnel and foster relationships with advisors and third party partners
- Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks
- Provide consultations with third party firms to resolve, rate questions and discrepancies, or risk related concerns. Consider total case financials, relationship and value of customer
- Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across this competitive landscape, which can be relied on to inform decisions and communicate underwriting decisions
- Able to independently work assigned requests with minimal direction. Comfortable with ambiguity.
- Build trust and foster strong rapport with colleagues, business partners, and third party customers
Minimum Qualifications
- High school diploma or GED
- 8+ years of relevant Life insurance underwriting experience
- Minimum $5 million life approval limit without second signature
Preferred Qualifications
- Bachelor’s Degree
- Industry designations/education (FALU, FLMI, CLU) preferred
- 10+ years Mastery level knowledge of individual life insurance practices, underwriting standards and operations
- Confident communicator with strong written and verbal communication skills
- Be able to think strategically and influence others.
- Demonstrated knowledge of all aspects of risk selection (medical, non-medical, financial)
- Experience with behavioral interview techniques and/or data science model tools to arrive at the best offer first in a third party underwriting environment
- Ability to think critically, problem solve using data to drive toward resolution
- Positive, inclusive, agile, and collaborative mindset
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Life Underwriting team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-JA1
#LI-REMOTE
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.
Salary Range: $110,400.00-$144,900.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
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