Mutual Opportunities
Investment Data Operations Consultant
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Investment Data Operations Consultant
Investment Management Data Integrity Team
Full-Time - Requires rotating coverage until 7pm
Springfield, MA or Boston,
The Opportunity
As an Investment Data Operations Consultant candidate, you will play a critical role in a fast paced, complex, and collaborative environment, where you will continue to develop your investment knowledge and technical skills. This role offers the ability to learn the overall flow of data in the investment ecosystem and offers opportunity to work with teams across the organization that utilize investment data. The nature of the work will require perseverance, accountability, attention to detail and the ability to react to everchanging business needs.
You will apply your investment knowledge and technical skills as member of Investment Data Integrity team. You will provide essential support to the users of the Investment Data Ecosystem including, troubleshooting and resolving issues with Reference Data, monitoring and validation of Critical Data Elements and providing the reporting and investment close processes. This role offers the opportunity to partner with teams around the organization to identify and implement process and data improvements. You will understand the importance of Investment Data Quality and look for opportunities to continuously improve processes. The nature of the work will require perseverance, accountability, attention to detail and the ability to react to everchanging business needs.
The Team
The Investment Data Operations team is part of the Investment Data Integrity team reporting to the Head of Investment Data Integrity, part of the MassMutual Investment Operations team within the Investment Management division. The Investment Data Quality Team oversees the daily processing of security master, trade, positions, and transactions for all assets in MassMutual’s General Investment Account (GIA) as well as partners closely with Security Operations, Investment and Tax Accounting and Enterprise Risk Management to address and resolve data related issues.
The Impact:
- Monitoring of trade ingestion from all sources into the Investment Accounting System, resolving issues ‘on the fly’ or working with business partners to resolve.
- Understanding and maintaining Security Master File details and updating as needed across all asset types.
- Processing manual trade activity when needed and following appropriate controls.
- Performing daily trade and security master reconciliations, identifying breaks and root cause for remediation, escalating to appropriate partners when needed.
- Developing business acumen regarding corporate actions, paydowns and income payments and how activity flows through the system.
- You will be involved in projects with multiple disciplines that are investment data and technology related across investment management, pricing, the Datamart, and reporting.
- You will be expected to work independently and be a key resource for resolution of unique or complex business problems such as data issues within Eagle but also external data issues and working with vendors on resolutions.
- Utilizing SQL, excel, and other applications, to drive continuous improvement and efficiencies beyond scope of responsibility.
- Contribute to our successful transition to new technology solutions to automate and improve our processes.
- Successfully manage multiple priorities, communicate and collaborate effectively with various stakeholders across organization, and deliver on your commitments.
- Effectively collaborate with various stakeholders across the organization and build key relationships to maintain expertise in investment accounting and related financial impacts.
- Add value to the enterprise through close collaboration and partnership with other MassMutual business units.
- Understands how data flows through the financial systems to the accounting function, planning appropriately for changes and prioritizing and implementing enhancements.
- Uses professional insight to identify, initiate and/or lead initiatives and continuous improvement activities that increase efficiency and add value. Leads problem solving to improve quality, reduce issues, improve team collaboration and improve customer satisfaction.
- Demonstrates technical and leadership competencies and passion for continuous improvement.
The Minimum Qualifications
- Bachelor’s degree in finance, accounting, computer science, computer engineering or related field
- 5+ years of experience in investment operations processes and related data workflows.
- 5+ years of experience with SQL or SQL like languages
The Ideal Qualifications
- Knowledge of Eagle PACE or like Data Management Tool
- Knowledge of Eagle STAR or like Investment Accounting platform
- Expert user of excel
- Expert user SQL/Oracle query tools
- MicroStrategy, or other reporting tool experience a plus
- Ability to perform independent research and serve as a key resource for resolution of unique or complex business problems
- Strong multi-tasking skills, ability to adapt to change and manage competing priorities
- Strong collaboration skills and the ability to work in a team-based environment
- Strong documentation skills
- Strong analytical skills
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Investment Data Quality Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MM1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $113,100.00-$148,400.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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