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Come Grow With Us

Strategic Business Consultant - Advice and Financial Planning

Boston, Massachusetts; Springfield, Massachusetts; New York, New York

Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!


A career with us means you’ll help our customers secure their future and protect the ones they love. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable, and ethical business.

Our culture embodies the idea that we all are stronger and better through our support for one another. By valuing people for who they are, how they think, and what they bring to the table, we’ve become a better, more innovative company.

We invite you to explore the possibilities.

What our employees say

Roger Crandall
Roger CrandallCEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

The Opportunity

As the Strategic Business Consultant, you'll report into the Head of Advice & Financial Planning to support the organization’s strategic business initiatives and ongoing business functions from feasibility through launch, including the post-launch monitoring. You'll work across multiple initiatives and processes, driving High Net Worth Client Acquisition, Net Flows, and growth through Practice Efficiencies. Executing key strategies with our field partners to grow Financial Planning by curating and driving best practices to ensure new processes are implemented.

The Team

As the needs of advisors and clients change and demand more wealth management and planning products and services, MM Wealth Management has greater needs to thoughtfully and effectively engage with our Field partners to promote new and existing capabilities, products and services, and swiftly execute key initiatives that will positively impact advisors and clients resulting in growth. As a member of the Wealth Management organization, you will join our team of passionate experts across multiple disciplines including Product, Financial Planning, Practice Management, Lending & Banking, Trust, Investments and Operations.

The Impact

Responsible to work with subject matter experts and business process owners to develop workflow, process, and documentation to operationalize Advice & Financial Planning capabilities. Liaison with Advice & Financial Planning leaders regarding new technology workflows and enhancements. This includes identifying key Field and Operations impacts and providing support to create and deliver associated Training, Marketing and Communications to drive adoption and implementation. We are looking for individuals who help to drive our culture of continuous improvement, digital mindset and employee empowerment.

Key Responsibilities Include:

  • Serving as the subject matter expert on the Advice & Financial Planning platform, the individual will develop practical solutions to increase Financial Planning adoption and help field partners operate more efficiently
  • Support team members to implement new solutions and generate learnings in alignment with strategic goals to grow financial planning practices in the field
  • Accountable for effectively leading and executing assigned business management responsibilities independently in the areas of advisor outreach, internal Advice & Financial Planning audit programs, financial planning sales enablement to maximize resources, regulatory changes and general business updates, and changes and enhancements specific to financial planning deliverable simplification
  • Responsible to work with subject matter experts and business process owners to develop workflows, process enhancements, and documentation to operationalize A&FP capabilities. Liaise with Business Operations and other business partners to support effective management of Advice & Financial Planning new business and services, including consulting or owning business process definition, forms design and development, coordination of implementation of Operational and Service component of A&FP initiatives
  • Act as A&FP liaison for Field Readiness, Communications and Marketing on such things as newsletters, project/program communications and business updates and changes. Provide input on audiences and timeline, including internal communications to department
  • Preparation of high-level business project plans, milestones, and target dates. Collaborate with multiple business areas to ensure that projects are delivered on time and within specifications
  • Proactively researches and applies best practices in terms of solution design and recommendation taking business capabilities, cost, speed to market, innovation, and other critical objectives into account
  • Assist Advice & Financial Planning management during idea generation and assessment of new initiatives.  Responsibilities encompass identification of critical success factors, legal constraints, operational and servicing concerns
  • Support Advice & Financial Planning management after initial strategy delivery ​and collaborate with stakeholders and business partners to identify and successfully resolve issues
  • Champion Continuous Improvement events involving Advice & Financial Planning. Responsibilities also include identifying issues and improvement opportunities related to development and rollout of planning services

The Minimum Qualifications

  • Bachelor's degree or a High School diploma with 5+ years of experience in financial planning or wealth management
  • 5+ years’ experience managing development and delivery of business solutions​
  • Series 7
  • Series 63
  • 2+ years' experience in multi-department, enterprise-level initiatives​
  • 2+ years' experience in driving projects that touch, cross and/or impact multiple organizational areas​
  • 2+ year of experience with insurance products, distribution systems, and marketing concepts​
  • 2+ years of experience with financial services products and services
  • 1+ year of experience working with and guiding senior management through large scale implementations​
  • 1+ year of experience working with Excel

Ideal Qualifications

  • Experience working with clients, advising on marketing/business performance, and influencing decisions with insights and measurement.​
  • Ability to analyze datasets, identify actionable insights, and communicate findings via presentations and/or dashboards.​
  • Ability to present simple and compelling stories to audiences of all levels.​
  • Excellent written and verbal communication skills
  • Excellent project management, organizational, and resource management skills
  • Effectively communicates with peers and all level of management.
  • Ability to coordinate activities across organizations.
  • Ability to develop/implement strategies working with internal team, vendors, and consultants.

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Advice & Financial Planning team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement(Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.

Salary Range: $90,500.00-$118,700.00

Hiring Process

  • Explore

    To get started, explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network to receive information on jobs that may interest you and stay up-to-date with the latest MassMutual news.

  • Apply

    To apply for a specific position, please click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter which, due to the volume of applications received, may take some time as we carefully consider each application.

  • Screen

    After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

  • Interview

    If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team. Coordinating calendars for interview schedules can take time, so your patience and flexibility is appreciated.

  • Offer

    If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

  • Hire

    If you accept the offer, we will be so excited to welcome you to the MassMutual community!

Recruitment Fraud Awareness

Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.

MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.

If you are contacted by anyone asking for information outlined above it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us directly to verify its legitimacy.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure—it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1250 annual wellness wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Full benefits details can be found here

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to take care of yourself or someone you love—whether for physical illness or mental health.
  • Medical and dental insurance
  • Life, disability short-term and long-term insurance
  • Well-being wallet: $1,250 per year for a wide range of qualifying wellness expenses
  • Well-being support: Mindfulness, nutrition, fitness
  • Personalized mental health solutions
  • Adoption and surrogacy reimbursement programs
  • Competitive salary and bonuses
  • 401(k): Up to 10% total benefit, consisting of a 5% company match and a 5% annual contribution
  • Educational assistance program
  • Childcare support
  • Financial counseling
  • Caregiver Leave (up to 320 hours)
  • Maternity Leave (a total of 18 weeks, 10 maternity + 8 parental)
  • Parental Leave (8 weeks for all parents, birth or adoption, continuous or intermittent)
  • Bereavement Leave: Up to 15 days to mourn the loss of a loved one, and you define 'loved one'
  • Matching Gift: 100% match on employees’ charitable contributions to non-profits up to $5,000
  • Volunteering: Three paid days for employees to volunteer with eligible nonprofits of their choice
  • Matching time: MassMutual Foundation awards dollars to organizations for which employees volunteer
  • Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars
  • Commuter wallet option for employees based at Boston and NYC campuses

Why MassMutual?

Compliance Consultant
Service Management Consultant
Head of Experience Journey Mapping

How we work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.



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Where we work

Springfield Office

1295 State Street,
Springfield, MA

Boston Office

10 Fan Pier Blvd,
Boston, MA

New York Office

2 Park Ave,
New York, NY


Interested in pursuing a career as a financial professional? Learn how you can build your business and help people secure their future and protect the ones they love.

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