Project Manager

Project Manager, Wealth Management Technology, Enterprise Technology & Experience (ETX) 

Full-time, Hybrid – NY, Boston, or Springfield

The Opportunity
The Wealth and Distribution Technology team is seeking an experienced project manager to lead projects supporting our career agency system. In this role you will be responsible for planning, day-to-day execution, management, implementation and reporting of projects often of varying scope that involve teams across the enterprise. Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Work independently and apply project management knowledge, skills, tools and techniques to project deliverables, processes, communications, and presentations to meet or exceed stakeholder needs and expectations. Understand, apply, promote, and contribute to MassMutual use of different delivery methodologies, standards, and tools.

The Team

The Wealth Management Technology Team supports complex and very dynamic business for product delivery, financial planning services, lending services, and investment operations. The team’s mission statement is to “provide exceptional service and support to project workstreams and business stakeholders by meeting or exceeding expectations”; and a guiding principle is to “deliver the best quality solution as quickly as possible without compromising best practices or strategic goals”. Our culture is grounded in quality and managing customer expectations.  

The Impact

You will work with various stakeholders across the organization to understand their needs and deliver solutions that meet their requirements and align with existing strategies. You will also mentor junior team members and contribute to the continuous improvement of our standards and best practices. 

Responsibilities

• Lead project teams during all phases of the development life cycle including requirements gathering and analysis, design, build, pilot, implementation and continuous service
• Develop project plans, manage, monitor and report on all project tasks, activities, expectations, controls and deliverables
• Supply accurate project estimates and tightly manage project budget, approved funding, forecasts and actuals
• Secure and maintain project resources and actively manage resource plans
• Work with architects, developers, and others to plan, develop and document scope of work, and manage the execution of projects/product changes in response to requirements from stakeholders
• Remain focused on big picture and prioritize competing responsibilities
• Gain recognition as a trusted advisor with customers and stakeholders at all levels of the organization
• Listen and effectively communicate with clarity, precision and transparency
• Naturally lead and command authority; influence and inspire across a matrixed organization (i.e. without control or positional authority)
• Anticipate and head off problems that can jeopardize delivery, budget or customer acceptance
• Exercise independent and fair consensus-building skills when conflicts arise
• Hold self and project team accountable for outcomes
• Motivate teams to work together, communicate, and deliver
• Remove barriers to enable project team to complete objectives no matter how difficult; drive and influence decisions
• Actively coach and mentor members of the organization
• Effectively operate with limited information and ambiguity
• Effectively negotiate priorities and solutions
• Manage vendor relationships as required
• Drive lessons learned and knowledge retention for future use

Minimum Qualifications

• Bachelors degree
• 8+ years relevant Program/Project Management experience; driving execution of large complex projects 
• 2+ years experience with delivering projects involving financial services products, preferably asset and wealth management products, processes (e.g. Fixed Income, Equity, OTC, Alternatives, Trust Services, Trade Order Management, Execution Management, CRM, Onboarding, Financial and Regulatory reporting for FINRA, OCC regulators etc.) and Broker Dealer

The Ideal Qualifications

• Experience with both Waterfall and Agile methodologies
• Proven ability to apply advanced project and program management skills, tools and techniques to project deliverables, processes, communications and presentations
• Advanced knowledge of project lifecycle
• Effectively utilize current project planning, reporting and support tools (e.g. MS project, JIRA, Confluence, Clarity)
• Experience with managing vendor relationships

• Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams
• Ability to assess a project's scope and the team's ability to execute 
• Ability to collaborate across diverse teams and organization
• Strong organization skills and detail oriented
• PM Certification (PMP and/or Agile Scrum Master)
• Business Analyst experience

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Wealth Management Technology Delivery Team
• Focused one-on-one meetings with your manager 
• Access to mentorship opportunities  
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups 
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.